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Coming soon

L&T Facility
Services will
soon be Luotea

For customers

L&T's facility services will continue operating as Luotea starting from December 31, 2025. We have compiled the most important information and answers to questions in the Frequently Asked Questions -section. You will find details about the changes as well as information about what will remain the same.

Contact our customer service

Our customer service is here to help you with any matters related to our services.
 
 

Frequently Asked Questions

What changes the demerger will bring?

Contact information

From 11th of December 2025, our customer service phone numbers will change to new numbers for business and private customers:

  • Business customers: 010 590 1000
  • Private customers: 010 590 2000.

Some of the 010-prefix phone numbers previously used by our personnel will be discontinued. If you call one of these numbers, you will hear a closure message directing you to contact our customer service. If you have the mobile number of the person you are trying to reach, you can contact them through that number.

Our email addresses have been gradually changing to @luotea.com-addresses since October. From 8th of December onwards, all Luotea employees can be reached via @luotea.com-addresses.

Visual appearance

As Luotea begins its operations as an independent company, the company name, logo and visual identity will change. This change will affect the following:

  • New luotea.com website will reflect the visual identity of the new company.
  • Invoices you receive in the future will feature the Luotea logo and visual style. Other than this, the demerger will not directly affect invoicing.
  • Digital services will adopt the new visual identity, and you will log in to them via new addresses. If you need more information related to digital services, contact your customer account contact.

Website

Luotea’s new website will be fully launched on 2 January 2026 at www.luotea.com.
Until then, you can find all information on the lt.fi-website and on this homepage.

Subsdiaries

The names of the subsidiaries will change during next year. We will provide more information about these changes later.

Headquarters

Our headquarters is moving – from the start of the new year, you’ll find us at Kutomotie 2, 00380 Helsinki.

Social media

You can find us on social media! Luotea’s social media accounts:

  • LinkedIn: Luotea Official
  • YouTube: Luotea Official
  • Facebook: Finland @Luotea and Sweden @Luotea Sverige
  • Instagram: Finland @luotea and Sweden @luoteasverige.

What will remain the same?

Business identity code

Although the company name and brand are changing to Luotea, the business ID will remain the same as before.

Customer relationship management

Our customer relationship managemen will continues as before. However, please note that our personnel's email addresses are changing to @luotea.com. Mobile numbers will remain the same, so you can still reach the person using the same phone number.

Services and pricing

The demerger will not cause any changes to services or agreements. Contract terms will remain the same, and the demerger will not affect pricing.

Luotea will be soon here

L&T's facility services will continue operating under the name Luotea starting from December 31, 2025.

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Progress of demerger

The company's Board of Directors has proposed that the current company changes its name to Luotea Oyj and focus on facility services.

In connection with the demerger, L&T's circular economy business would be separated into a new listed company to be called Lassila & Tikanoja Plc.

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Deeper than the surface effect

Luotea will focus on facility services and provide comprehensive solutions throughout the entire lifecycle of buildings.
 
Luotea is shaping a future where energy efficiency, smart technologies, and data-driven management enhance the value of properties and improve everyday life for their users. Its services include property maintenance, technical and expert services, as well as cleaning and support services.
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The name Luotea stands for reliability, trust and bold direction - steering. And that's what we're ready for.

Antti Niitynpää Senior Vice President, Facility Services Finland and Facility Services Sweden CEO of Luotea plc

Demerger timetable

1

Board’s Decision to Initiate Demerger Planning

On 13 December 2024, the board of directors of Lassila & Tikanoja plc decided to initiate the planning of the possible separation of its circular economy businesses Environmental and Industrial Services and facility services businesses into two independent listed companies. 

2

Approval of the Demerger Plan

On 7 August 2025, the board of directors of Lassila & Tikanoja plc approved the demerger plan to separate the Circular Economy businesses into a new listed company, which will be named Lassila & Tikanoja plc.  In connection with the demerger, the company would retain its Facility Services business area, and the Company is intended to be re-named Luotea plc. 

3

Listing Prospectus Publication

The demerger and listing prospectus, which is expected to be published by the Company in November 2025 before the EGM resolving on the Demerger, will contain more detailed information on the Demerger and on the New Lassila & Tikanoja.

4

Capital Markets Day

Lassila & Tikanoja plc will arrange a Capital Markets Day on 26 November 2025. Further details and invitations to the Capital Markets Day will be published at a later stage.

5

Extraordinary General Meeting

The demerger is subject to approval by the Extraordinary General Meeting of the company, which will be held on 4 December 2025.

6

Completion Date of the Demerger

The planned completion date of the demerger is 31 December 2025.

7

Trading in the Shares

Trading in the shares of the new Lassila & Tikanoja on Nasdaq Helsinki is expected to commence on or about 2 January 2026, or as soon as reasonably possible thereafter. 

More information

Luotea website will be launched in January 2026, before then you can find more information on the L&T website.

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Customers

Luotea's services will remain unchanged after the demerger. However, updates to contact information, including email addresses, will be introduced prior to the demerger.

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Job seekers

Before the demerger, you can find Luotea’s open positions for cleaners, maintenance workers and other everyday heroes on L&T’s website - and after the demerger, right here on this site.

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Investors

Lassila & Tikanoja plc is planning to demerge into two separate listed companies, one focusing on the circular economy and the other on facility services.

Luotea - Value beyond surface